How do I make a booking?
To book simply fill out the form on the , then click the submit button. Alternatively, you can call our office on 0402961575 to make a booking over the phone.
Information we require in order to complete your booking:
- The choice of jumping castle/s
- The amount of time you require the jumping castle/s (Half day or All day hire)
- Your address and contact details
- Age group of children
- Date and time of booking
- Suitable area size in metres available for installing the jumping castle
- Is the ground area flat or sloped?
- Are there any obstacles we need to know about? Including submersed pipes or cables?
- Is there wide enough access into the yard? We require a 1 metre width through gates
- Payment method.
- Access to a power point. If no power is available, you may have to hire one of our generators for a fee.
What should I know about safety?
All jumping castles owned by Jumping Castle Fiesta are manufactured to comply with Australian Safety Standards (AS 3533.4.1)
All of our jumping castles have log books and certification labels.
We inspect our jumping castles before and after we hire them out
We not only inspect the jumping castles for damage and wear, but we also conduct safety inspections in order to ensure you’re safety, while they are in your care.
At Jumping Castle Fiesta, all our staff carry QLD blue cards, as well as public liability insurance with an Australian Authorised Insurer.
As with all commercial inflatables, an adult over the age of 18 must be present at all times to supervise any people using the jumping castle and to manage any situation that may arise during that hire period. If you can’t or do not wish to supervise the jumping castle during your event, then you do have the option of hiring one of our friendly staff who are qualified and experienced in all aspects of operation. Our fee for supervising and operating the jumping castle are $35 per hour.
Before we hire out to you, we will provide you a copy of our safety rules as well as a lease agreement and disclaimer.
We humbly request that the person nominated to supervise, read through and understand the safety rules and procedures outlined in the safety rules document, before signing the agreement/disclaimer. A copy of our safety rules is available for download.
What are the costs involved in hiring a jumping castle?
We have two sets of prices. Half day hire and full day hire. Please refer to our page for individual prices and further detail.
The jumping castles are powered by electric blowers. These blowers require constant power. If by chance there is no access to power at the location, please inform our staff before finalising the booking. We have available for hire, 1.5 kva generators that can power a jumping castle of any size for up to 7 hours. Our generators are available for hire at a fee of $65 for half day or $85 for all day hire.
If you can’t or do not wish to supervise the jumping castle during your event, then you do have the option of hiring one of our friendly staff who are qualified and experienced in all aspects of operation. Our fee for supervising and operating the jumping castle are $35 per hour.
OMG! What if it rains?
In the case of bad weather (rain, thunderstorms, and high wind) whether current or impending, 2 hours prior to start time, we will give you a call, or you can give us a call (0402961575) to determine whether set up is viable.
If it’s decided that the booking should be cancelled due to bad weather and safety concerns, a full refund of your deposit will be returned.
If we feel it is unsafe to proceed due to bad weather, we reserve the right to cancel.
Light rain won’t effect the operation of the jumping castle and in a lot of cases it will be fine to continue with the hire.
What happens if I need to cancel my booking?
Once payment is received, we require 72 hours notice before cancellation.
If for some reason you need to cancel the booking, please call our office 72 hour prior to your booking date.
If you do cancel you’re booking without giving at least 72 hour notice, you will not receive a refund of any payment made.
I would like to book my event in a park?
For council park bookings, you will need to fill out an application via the Gold Coast council website.
Check the GC council park bookings fees/charges schedule for prices and information.
Charities and Fundraisers
Fun. On Time. Every Time.
Prices That Don't Jump at You
At Jumping Castle Fiesta, we take fun very seriously, so you can rely on us to be on time to deliver you a jolly jumps product and service. You won’t regret it that’s our guarantee!
At Jumping Castle Fiesta, we don’t want to be greedy. We believe our prices are genuinely competitive.
We don’t charge an arm and a leg for our hire, and we always have specials and promos going.
Just remember to like our Facebook page to keep up to date with special deals and promos.
FREQUENTLY ASKED QUESTIONS
Are you a charity organization, School, Church or an event organizer? Please, feel free to contact us for your next event. We do great specials for charity and are more than willing to negotiate on price.
Thinking of holding an event for your next fundraiser? Why not a jolly jumps jumping castle? Let us know what your fundraiser is and we’ll see what we can do. At Jumping Castle Fiesta, we love giving back to the community.